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Report an Issue

Something felt off? We're here.

Reports on MrMatch are private and reviewed by real people. Tell us what happened on the dating app — whether it's a profile, message, interaction, or safety concern — and we'll take it from there with care.

How It Works

Three simple steps. No awkward explanations.

01

Tell us what happened

Share as much or as little as you're comfortable with.

02

We review privately

A real person on our safety team reads every report.

03

We take action

We warn, restrict, or remove accounts — and reply when useful.

Submit a Report

Tell us what happened.

Choose a category, share what's going on, and we'll follow up if we need anything else.

You're reportingA member's behavior
Your report stays private. We never share your identity with the person reported.
Helpful Details

What to include (if you can).

None of this is required — share only what feels okay. Anything you add helps us move faster.

What happened

A short description is enough. More detail helps us act faster.

Where it happened

Profile, chat, match request, payment screen, or somewhere else.

Screenshots (optional)

Visuals help a lot for bugs and suspicious messages.

When it happened

Rough time and date make it easier for us to trace.

Prefer to talk to someone?

Reach out to our support team anytime. Real people, trained in safety and care — ready when you need them.